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Redpost

Meet Santa at the Redpost Christmas Grotto - Sunday Tickets

$23.50
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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritized (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or dispatch to you — it often never even hits the stock room shelves!

Prelaunch

With Prelaunch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Preorders.

So, instead, you can submit your email address for the item you are interested in, and we will email you as soon as stock arrives in the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indicative purposes only and can change at any time without notice.

The dates we provide are based on information given by our suppliers. Whenever we get updated information from our suppliers we will endeavor to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for dispatch to you or collection via Click & Collect on Undetermined
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Hassle free returns

28 Days
Our Returns Policy

How to return an item

If something isn’t quite right, you can return your items within 28 days of receiving your order.

Accepted Returns

  • Returned goods must be in the same condition in which they were received, including all original packaging, which must be intact and suitable for resale.
  • All original tags must be attached
  • Return must be made within 28 days of receipt

Packaging Your Return

Items should be securely packaged for return. Please do not apply tape, labels, or glue directly to the product or its original packaging (such as boot boxes or rug bags), as this can cause damage and may affect your refund. Items MUST be in new condition, clean and dry.

We do not offer a free returns service. The cost of returning a parcel to our UK warehouse must be covered by you.

Please see the options below for how to process your return.

How to Return your Items

  • Fill out the returns form included in your delivery
  • Find a carrier of your choice to return the parcel. The cost of return shipping is paid by you.
  • Use the original carrier where possible - If you can, return the item using the same courier (e.g. DHL, FedEx, UPS) that delivered it, as they can match it to the original import paperwork.
  • Complete customs forms correctly - On the CN22/CN23 or commercial invoice, clearly state: “UK GOODS RETURNING: DEFECTIVE / UNWANTED”
  • Declare the correct value - Use the original purchase value, and clearly indicate that the item is a return of merchandise
  • Include original tracking details - If possible, add the original import tracking or waybill number to help confirm the item was previously imported.
  • Keep proof of postage - Always retain your receipt and tracking number as proof of return in case of delay or loss.
  • Return the parcel to: Redpost Equestrian Lillisford Stud Littlehempston Totnes, Devon TQ9 6NG United Kingdom
Faulty Returns

If you deem your item to be faulty, please contact us immediately on returns@redpostequestrian.com so we can investigate.

Have a Question About Your Return?

Our team is always happy to help. Get in touch and we’ll guide you through the process.

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Meet Santa at the Redpost Christmas Grotto - Sunday Tickets

Season:Xmas

Brand:Redpost

Code:SGROTTO26SN

Make this Christmas extra special with a magical visit to Santa’s Grotto on Saturday, December 12th! Based at our Totnes Store in Devon (TQ9 6NG), children will have the chance to meet Santa himself, and receive an exciting gift to take home.

Each ticket admits one child, along with their accompanying adult(s), making it the perfect festive outing for the whole family to enjoy together.

We have three time slots available for meeting Santa throughout the day. When booking, you’ll also be asked to select your child’s age range. This helps us make sure Santa has the perfect gift ready for each little visitor (one gift per ticket)!

The Christmas fun doesn’t stop at the grotto! There’ll be plenty of festive activities happening around the store, plus a very special opportunity to meet some of Santa’s favorite animals. When it’s time for a little festive refreshment, head over to our Stable Cafe, where you’ll find a tasty seasonal menu of food and drinks to enjoy.

With Christmas magic around every corner, it’s set to be a truly memorable day for little ones and grown-ups alike!

Spaces are limited, so book your tickets early and join us for a wonderful festive adventure!
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